Contact
Contact Us
We're Here to Help
Whether you have a question before placing an order, need assistance with a recent purchase, or simply want to learn more about SLUMBR, we're always happy to hear from you.
Our Customer Care team is committed to providing thoughtful, timely, and personalized support.
Every message matters, and we'll do our best to respond as quickly as possible.
How Can We Help?
We're here to assist with:
- Product questions
- Order updates
- Shipping and delivery
- Returns and refunds
- Warranty support
- Product care and usage
- Business partnerships
- Media and press inquiries
- General feedback
If you're not sure where your question belongs, simply reach out—we'll make sure it gets to the right team.
Customer Care
Our preferred way to provide support.
We aim to respond to all inquiries within 1–2 business days.
Business & Partnerships
Interested in working with SLUMBR?
For wholesale opportunities, brand collaborations, media requests, or business partnerships, please contact:
Customer Support Hours
Monday – Friday
9:00 AM – 6:00 PM
(Excluding public holidays)
Messages received outside business hours will be answered as soon as possible on the next business day.
Before You Contact Us
You may find an answer more quickly by visiting one of these pages:
- Frequently Asked Questions
- Shipping Information
- Returns & Refunds
- Track Order
These resources cover many of the most common questions about orders, delivery, returns, and product information.
Contact Form
Please include the following information when submitting your request:
Full Name
Email Address
Order Number (if applicable)
Subject
Message
Providing your order number will help us assist you more quickly.
Our Commitment
We believe exceptional products should be matched with exceptional service.
When you contact SLUMBR, you can expect:
- Friendly and respectful communication
- Clear and honest answers
- Timely responses
- Personalized assistance
- A commitment to resolving your concerns as efficiently as possible
Your experience is important to us—from your first visit to your nightly recovery routine.
Stay Connected
Follow SLUMBR for recovery inspiration, product updates, educational content, and thoughtful wellness insights.
Join our community and discover new ways to create calmer evenings and brighter mornings.
Thank You
Thank you for choosing SLUMBR.
We're honored to be part of your recovery journey and look forward to supporting you every step of the way.
We look forward to hearing from you.