Track Order

Track Your Order

Stay updated every step of the way.

We know you're looking forward to receiving your SLUMBR Recovery System™.

That's why we've made it easy to check your order status anytime, anywhere.

Simply enter your order details below to view the latest shipping updates.

Track Your Shipment

Order Number

Enter the order number from your confirmation email.

Email Address

Use the same email address you used when placing your order.

Track Order

Understanding Your Order Status

Order Confirmed

We've received your order and your payment has been successfully processed.

Our team is preparing your order for shipment.

Processing

Your order is currently being carefully packed and prepared for dispatch.

Most orders are processed within 1–3 business days.

Shipped

Great news—your order is on its way.

You'll receive a shipping confirmation email with tracking information as soon as your package leaves our fulfillment center.

In Transit

Your package is traveling to its destination.

Tracking updates may appear every 24–48 hours depending on the shipping carrier.

Out for Delivery

Your package has arrived at your local delivery partner and is expected to arrive soon.

Delivered

Your order has been successfully delivered.

We hope you enjoy your SLUMBR experience.

Didn't Receive Your Tracking Email?

If you haven't received your shipping confirmation:

  • Check your Spam or Promotions folder.
  • Verify the email address used during checkout.
  • Allow up to 24 hours after shipment for tracking information to become active.

If you're still unable to locate your tracking information, our Customer Care team will be happy to help.

Tracking Shows "Delivered" But I Haven't Received My Package

Before contacting us, we recommend:

  • Checking around your delivery location.
  • Asking family members or neighbors.
  • Looking for delivery notices from the carrier.
  • Waiting up to 24 hours, as some carriers update tracking before the package is physically delivered.

If your package still cannot be found, please contact us so we can assist you.

Why Has My Tracking Not Updated?

Occasionally, tracking information may pause while your package is:

  • Moving between shipping facilities.
  • Undergoing customs clearance.
  • Waiting for the next carrier scan.
  • Experiencing weather or transportation delays.

This is completely normal and does not necessarily indicate a problem with your shipment.

Shipping Questions?

For more information about delivery estimates, shipping destinations, or shipping policies, please visit our Shipping Information page.

Need Additional Help?

If you need assistance with your order, please include:

  • Your Order Number
  • Your Email Address
  • A brief description of your question

Our Customer Care team will respond as quickly as possible.

Contact Customer Care →

Thank You for Choosing SLUMBR

Every order is carefully prepared with the same attention and care that goes into every Recovery System™ we create.

Thank you for trusting us to be part of your recovery journey.

We look forward to helping you enjoy calmer evenings, more comfortable nights, and brighter mornings.